FAQs
Do you accept my insurance?
We are an Out-of-Network provider, meaning we do not directly accept insurance. However, you can call your insurance company and ask them “what are my out-of-network physical therapy benefits?” It’s usually a quick call to the number on the back of your card. Many times they may reimburse you for all or some of your PT services, especially if you have a PPO (instead of an HMO).
We’ll give you all the information you need to get reimbursed. The traditional insurance model does not allow us to treat the way we feel is best for you or spend the time with you that you deserve.
This allows us to spend more quality 1-on-1 time with clients and will help you feel better faster. While most PT clinics see you 3x a week with many other patients at the same time, we usually see you 1-2x a week. You tend to need less visits, and in the long run may end up spending less with us than a traditional PT practice when you consider your deductible, co-pay, and extra visits needed.
Can I use my visits towards my out-of-network benefits?
Yes
What do I need to bring to my initial evaluation?
Wear comfortable clothing that you are able to move around in. Please complete all of the intake paperwork ahead of time.
What is your new patient procedure?
You will fill out intake paperwork before arriving to your set appointment. Aim to be at your appointment 5-10 minutes prior as you will be seen exactly at your scheduled appointment.
Do I need a doctor’s referral?
No. You are allowed to see a physical therapist without a referral from a doctor. Many times this saves time and money, and helps you feel better faster.
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