Privacy Promise

We gather the details you share when you fill out our contact or booking request forms, such as your name, email address, phone number and notes about your goals. We collect usage data automatically through website analytics, including IP address, browser type, pages visited and time spent on the site. We also use cookies and similar tracking tools to understand preferences and improve your experience. 

We use your contact information to respond to inquiries, schedule one-on-one sessions and send appointment reminders. Website analytics help us refine site content, enhance performance and tailor our support plan offerings. If you opt in, we may send occasional updates, newsletters or special offers relevant to your recovery and sport-specific roadmap. 

Cookies help us recognize your preferences and deliver a smoother website experience. You can disable or delete cookies through your browser settings, though some features may not function fully without them.

We store your data on secure servers with industry-standard encryption. Access is limited to authorized team members who need information to provide our expert-led support. We regularly review our security practices to safeguard your personal information against unauthorized access or disclosure. 

To power our website and communications, we rely on trusted providers such as Google Analytics for site performance insights, an email platform for our newsletters, a booking system for scheduling one-on-one sessions, and a payment processor if you purchase services online. Each of these partners is bound by strict privacy obligations and uses limited data only to support their service to us. 

You have the right to review, correct or delete the personal information we hold. You may also opt out of marketing communications at any time. To make a request or update your preferences, please contact us as described below. 

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be posted on this page with a revised effective date.

For questions, requests or to learn more about our privacy practices, please reach out to us:  

Email: info@pinnacleptaz.com

We’re here to help you feel confident and secure as you use our website and services.